With the advancement of artificial intelligence and the emergence of techniques such as deepfakes, digital fraud is becoming increasingly sophisticated. These include realistic falsifications, such as fake video calls on platforms like WhatsApp, and other forms of financial deception. Below we offer some practical guidance for recognising and preventing digital fraud, with particular attention to the risks associated with the financial sector.
What is a deepfake and how can it be used in online fraud?
A deepfake is an artificial intelligence-based technique that allows false yet highly realistic audiovisual content to be created. It can be used to simulate video calls or messages that appear authentic, making it difficult to distinguish between reality and falsification.
How can I verify a communication received from a bank or institution?
Do not act impulsively. If you receive a suspicious communication:
- Take the time necessary to verify the source.
- Contact the institution or bank directly using the official contact details available on their websites.
- Avoid responding to or clicking on links from unverified emails or messages.
What are the risks associated with digital multitasking?
Managing multiple digital tools simultaneously can increase the risk of falling victim to fraud. Excessive confidence in one’s own multitasking capabilities can lead to distraction and reduced control over the security of personal data.
Why can older people offer a good example against online fraud?
Older people, often perceived as more vulnerable, tend to demonstrate a healthy scepticism towards technology. This cautious approach can be helpful in recognising and countering attempts at deception, such as requests for information or suspicious offers.
How to recognise fraudulent investment offers?
Be wary of promises of easy and quick gains, especially those promoted via chat or social media by individuals who appear trustworthy. Many investors have been defrauded by such misleading offers. Always verify proposals with the support of an independent financial adviser.
What to do if you receive a suspicious link via email or SMS?
- Do not click on the link.
- Verify the identity of the sender by checking the email address or telephone number.
- If the message appears to come from a bank or a company, contact the customer service directly using official channels.
What is spoofing and how can you protect yourself?
Spoofing is a technique that simulates authentic telephone numbers or email addresses in order to deceive the victim. For example:
- Fake bank employees may call you from numbers that appear genuine.
- Remember that bank freephone numbers do not make outbound calls.
If you receive a suspicious call, hang up immediately and contact your bank to confirm.
Is it better to use standard or instant bank transfers?
It is advisable to prefer standard bank transfers, as they offer a window for intervention in the event of an error or fraudulent transaction. Instant transfers, by contrast, cannot be cancelled once executed.
What is the best approach to preventing online fraud?
Acting with care and scepticism is key. Always verify the identity of those who contact you, avoid impulsive behaviour, and adopt protective measures such as two-factor authentication for your online accounts.
Conclusion
Awareness is the first step towards protecting yourself from digital fraud. Remain vigilant, be wary of offers that seem too good to be true, and always verify suspicious communications. If in doubt, consult an expert for personalised advice.